Natural Therapies
Shipping & Returns
Shipping Information
Shipping fee vary based on weight and size, and is shown with each item.
Dispatched directly from Japan Post by registered airmail for your peace of mind :)
Shipped within 3 business days after the payment is received.
Postal delivery from Japan to Australia by registered airmail typically takes six days.
Please note:
- Import duties, taxes, and charges aren't included in the item price or postage cost. These charges are the buyer's responsibility.
- Please check with your country's customs office to determine what these additional costs will be prior to buying. These additional costs are not extra shipping costs; they are typically collected by the freight (shipping) company delivery the item or at the time of pick-up.
- Merchandise value cannot be marked below value or labeled as "gifts" since the US and international government regulations prohibit such practice.
Payment Methods
- Offline Payments
- eBay Australia store
Returns and Refunds
Please note that returns are not accepted if you change your mind.
Only items that are damaged, significantly different from the listing description or were shipped in error are eligible for refunds.
In such cases, please submit images of any damaged items along with all packing materials.
Important information:
Please note that no refunds will be given, if you have simply changed your mind. Consumers are only entitled to a refund or replacement if there is a major problem with a product covered by consumer guarantees.
Under the consumer guarantees, consumers are not entitled to a repair, replacement, if they received what they requested but later changed their mind, discovered the product cheaper someplace else, or decided they didn’t like the purchase or had no use for it.
When a consumer buys a product from a store or website, there is no automatic right to a cooling-off period. The business is not required to give a refund if the consumer simply changes their mind.
(Australian Competition & Consumer Commission, 2024)